PRIVACY POLICY – River Mountain Roofing LLC
Last Updated: June 10, 2026
1. Introduction
River Mountain Roofing LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our advertisements on platforms such as Facebook and Instagram (Meta).
2. Information We Collect
We may collect the following types of information:
- Contact information — name, phone number, email address, and property address when you submit a quote request or contact form
- Usage data — pages visited, time on site, browser type, and IP address
- Communication data — messages you send us through forms or chat
- Ad interaction data — information about how you interact with our Meta advertisements, including clicks and form submissions through lead ads
3. How We Use Your Information
We use collected information to:
- Respond to quote requests and schedule estimates
- Communicate about roofing projects and services
- Send follow-up messages related to your inquiry
- Improve our website and marketing
- Run and optimize paid advertising campaigns on Meta platforms
- Comply with legal obligations
We do not sell your personal information.
4. Meta Pixel and Ad Tracking
Our website uses the Meta Pixel, a tracking technology provided by Meta Platforms, Inc. The Pixel allows us to measure the effectiveness of our advertising, understand actions taken on our website, and reach people who have visited our site with relevant ads on Facebook and Instagram.
The Meta Pixel may collect your IP address, browser information, and pages visited. This data is processed in accordance with Meta’s Data Policy, available at facebook.com/privacy/policy.
You can opt out of Meta ad tracking through your Facebook Ad Preferences at facebook.com/ads/preferences.
5. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and support our advertising efforts. You can control cookie settings through your browser preferences.
6. Information Sharing
We may share your information with:
- Service providers — contractors and software vendors who assist in operating our business (e.g., CRM, scheduling tools)
- Meta Platforms — as described in Section 4 for advertising purposes
- Legal authorities — when required by law or to protect our rights
We do not share or sell your information to unrelated third parties for their own marketing purposes.
7. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Lead and customer contact data is generally retained for up to 3 years.
8. Your Rights
Depending on your location, you may have the right to:
- Access or request a copy of your personal information
- Request correction or deletion of your data
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at the information below.
9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
River Mountain Roofing LLC
Serving Bend, Hood River, and the Columbia River Gorge
www.rivermountainroofing.com
info@rivermountainroofing.com
541-645-3444